Electronic Ignition

Our constant spark electronic ignition and specially designed stainless steel collector box, gas and air are combined to provide faster starts from either side of the burner.

Phoenix Adjustable Hood Vents

For added heat retention in cold and/or windy weather

Phoenix Cast Aluminum Drip Pan

Shields food from direct contact with flame reducing flare-ups and providing consistent heat.

Phoenix Dual Stainless Steel Burner

The dual oval stainless steel burner provides precise heat with infinite settings.

Phoenix Sta-Kool Stainless Steel Handle

Like the name says…our quality Sta-Kool handle stays cool to the touch when you open the lid.

Phoenix Stainless Steel Cooking Grid

Constructed of commercial grade stainless steel — the 400 sq. in. mesh style cooking grid provides ample room for large cuts of meat to small more delicate items giving this grill surface unmatched versatility.

Phoenix Stainless Steel Fold Down Shelves

Each shelf comes with buil-in utensil holders and folds down when not in use.

Stainless Steel Riveted Grill Design

Our stainless steel riveted grill head design creates an industrial feel while increasing durability.

Phoenix riveted grills have a limited 10-year warranty against rust-through covering the grill top and bottom, control panel, stainless steel column and base, drop-down shelves, cooking grid, and cast aluminum drip pan.

A 1-year limited warranty against rust-through covering ignition system, gas valves, knobs, thermometer, grease bucket, wheels, casters, and handle end caps.

Grills in a commercial, community or multi-tenant applications will have a 1 year warranty on all parts.

30-day warranty on paint.

Will the cast aluminum drip pan fit the original Phoenix Grill?
Yes, the new cast aluminum drip pan has the same specs as the original drip pan only now it’s made out of cast aluminum.

Will the cooking grate fit the original Phoenix Grill?
Yes, the new cooking grid has the same specs as the original.

Will the gas valves work for the original Phoenix Grill?
No, the valves do not have the same specs.

What if the ignitor is not clicking when the summary is pushed?
The battery may need to be replaced. Unscrew the ignitor summary, and replace it with an AAA battery—positive end down.

Where do you find the serial number on your grill?
The serial number is located on the left end cap of the control panel.

How do you clean the natural discoloration of the stainless steel?

Discoloration and burnt-on stains can be removed with the MHP stainless steel cleaner (SCC). Follow the directions exactly on the back of the bottle and rub with the grain of the stainless.

Never use steel wool to clean a stainless steel grill.

How do you clean the stainless steel on the outside of the grill?
To remove the grease build up first use Simple Green, or a similar product, with a soft cloth rubbing with the grain. After grease is removed, use an oil-based stainless polish and a clean cloth, again rubbing with the grain.

Is discoloration of the stainless steel normal?
Yes, discoloration from the intense heat and grease build-up is normal and is not covered under the warranty.

What temperature ranges can you expect from a Phoenix grill?
Phoenix grills have an expected temperature range between 225˚ – 450˚. However, remember weather conditions factor into the performance of any grill.